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Privacy Policy

The National eGovernment Portal of Saudi Arabia is committed to protect the rights of all its people. We hereby commit to keep all critical information and data confidential. The following announcement has been prepared to illustrate the procedures we follow in collecting and publishing information and data on portal.

Collecting and Using Information

Our servers automatically gather the IP addresses of portal users. The IP address is the number associated with your computer, and it allows other computers connected to the Internet to identify the source of data, in addition to collecting information about the user's browser and search engine but without identifying the user.

Using the IP address helps us solve any problems arising on our Servers, including statistics about the utilisation of the Portal (such as some users, the language of the computer used, etc.). We never permit any party, other than the technical team of the Saudi Portal, to know your IP address.

Secure Information Transmission

We assure all users that this portal relies on the highest security standards to protect their information. We work diligently on encrypting information regarded as sensitive (i.e. credit card information), in addition to any data that should be kept confidential, pursuant to legal requirements.

Cookie Files

We may save (cookie) files on your computer when you first visit our portal. Cookie files are a kind of data that help specify you as a user. They can be used to increase your utilisation of the portal and to better understand needs of the majority of users.

Most browsers accept cookies as a default. Should you desire, you can modify the settings of your browser to refuse all cookies or to alert you when they are sent to your computer. Be aware that some services on the Saudi Portal will not work properly if you refuse cookies. We may or may not link information saved within the cookies with any identifying information entered through our portal.

Protecting Personal Information

Your personal information will never be made available to the public without your prior consent. This information will not be circulated, exchanged or sold to any party without your prior consent. Our technical staff is only permitted to handle this information to provide such services of the Saudi portal as are consistent with your needs. Your information may, however, be made available to government officials, in the exceptional circumstances that this need should arise.

The Right to Know, Modify or Correct Personal Data

Any user, who has previously provided us with information, has the full right to know, modify or correct their personal information. Changing personal information can be done through the Saudi Portal by sending an email request to

Other Websites Our approach to privacy applies solely on the Saudi Portal. When connecting to any other website through, you should carefully read their privacy policy to know how information security and privacy procedures are followed there.

Last Modified Date: 15/01/2018 - 4:40 PM Saudi Arabia Time

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